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Thu, 21/08/2008 - 12:35am
 
 I hope some of you can help. Since day before yesterday, every time I ry to open one of the cams, my coputer shouts CRITICAL ERROR at me and shuts down I have not had this problem before and it seems to be only with the NK and EP cams. other cams I can watch fine. Thank you, Vicki __________________
Wed, 27/08/2008 - 1:46am
#2
I don't know if I can be of much help. Does the error have an error code? Had you been able to view the cams just previously ok with the same computer set up? Is it with both the main page cam and the link on the far left in the streaming cam section? This happens even after a fresh reboot and have your cache cleared? Did you check in administrative tools at the event viewer to see what if any, it said was the problem? Hi Tourneyman, Thanks for responding. The answer to all of your questions is a big YES but we can't figure it out. The blue error screen flashes by in 2 seconds before the computer shuts itself down and the log does give an error code but we cannot find where it occurs anywhere on the computer. My husband is trying to get some of the ICT guys from work to look at it, so we'll just have to wait and see. The funny thing is it only happens with the Africam cams, all the others i check in on once and a while are fine. Strange..... Thanks again __________________
Mon, 25/08/2008 - 10:26pm
#3
 I don't know if I can be of much help. Does the error have an error code? Had you been able to view the cams just previously ok with the same computer set up? Is it with both the main page cam and the link on the far left in the streaming cam section? This happens even after a fresh reboot and have your cache cleared? Did you check in administrative tools at the event viewer to see what if any, it said was the problem? __________________
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. Does anybody know what may cause this???
the other cams also use windows media player? I know that some cams use flash or real player which could work fine even if you had a problem with wmp which this uses. I have not heard of anyone else having such a problem that causes a complete crash like that from here so it is a guess that something on your pc got corrupted and the hard part will be to track it down. You didn't say what system, browser you are using or which way you are trying to get the cams to open. If you are using windows with IE you might consider firefox browser. Might try to remove your wmp player and then reinstall fresh latest version of it. I hope your husbands contacts can figure it out for you. Sorry I couldn't be of more help..
Have you seen the new member guided tour page yet? See it here
Want to keep up with what's happening in the forum? Check the recent posts page.
Become Africam Wise see the Africam Wiki