Elephant Plains is our only problem left, although we are still some way off to getting it back - no ETA yet
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Africam's picture
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admin
Joined: Feb 20 2006

We have been experiencing a number of compatibility issues with the stream as there are so many different versions of media players, browsers, operating systems not everyone gets the same view. If this is the case please post a screen shot of your view with the following details so we can try and resolve these problems:

PC or Mac
Operating system (Example: Windows 98, XP, Vista)
Internet Browser (example: Internet explorer, Mozilla firefox)
Media Player (example: Windows media player version 11)

Regards
The Africam Team

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Africam Admin

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Joined: Feb 22 2008

I have a  PC  w/ Windows XP with WMP 11( updated as of yesterday) with high speed DSL.   For the last 2 wks the view had been EXCELLENT but for the last 3-4 days...all I get is " connecting to media"......" ready"......black screen w/ no sound for both NK and EP and the " what you missed this AM" sectors.. 

 

 I've updated everything and fiddled with this and that so I give up.Cry   I'm not gonna tinker w/ my ' puter anymore and run the risk of messing up other things.

 

I'll ck back one of these days.Undecided

 

 

 

User offline. Last seen 2 years 43 weeks ago. Offline
africlub
Joined: Sep 2 2007

5:26 am CAT NK

I use Windows Explorer to view Africam.  My view is always fuzzy as if I am looking through a dirty window.  Is there anything I  can do to make it clearer?  Thank you and thanks for all the time and effort you folks put in to make it possible for us to see the animals. 

User offline. Last seen 2 years 43 weeks ago. Offline
africlub
Joined: Sep 2 2007

Hi I have Windows XP Home

I use Internet Explorer 7 to view Africam

Is there any way I can get the picture in better focus, or do I just have to wait for the new equipment?

I don't mind waiting, I just wondered as I hope to see Ranger Campbell and the crew at Elephant Plains a little clearer.

Thank you.

 

luvnaz's picture
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Joined: Jul 24 2007

I would like to comment on the night time viewing. I have stated many times and noticed a great improvement that if the number 18 AGC setting is set to Middle instead of High there is much less white glare and a better picture. Can a post it note be left by the operator's computer to do this at night? For a while they were but now it is back to High. I know different zoomers change this, thus a post it note by them would help. What do you think?

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Jean

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Joined: Jan 15 2007

Thank you admin, I have just started watching again and I have to say I was concerned because the picture at night use to be beautiful.

 

admin's picture
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adminafriclubmodsquad
Joined: Apr 23 2007

yup, we  are having problems with focus under IR light - we are working on the problem, although we cant estimate a timeline yet

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Africam Drupal Admin

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Joined: Jun 26 2007

Night cam has been very blurry the last few nights.  Anybody else having issue?

User offline. Last seen 3 years 8 weeks ago. Offline
Joined: Mar 15 2007

As soon as I sent the previous message to Africam Boma Mgmt, I was told in one line from Africam Boma Mgmt directly following my lengthy response to "Stop watching this topic." I wasn't even listened to before I was told to "stop watching this topic?" Since those are the rules, those are the rules. I do wish someone had explained to me that I was not allowed to view any topic(s); it would have made this whole experience much better. Since all I'm allowed to do is watch, that's what I'll do. It's definitely not nessary to respond. I have gotten the message. Africamnut in Phoenix

User offline. Last seen 3 years 8 weeks ago. Offline
Joined: Mar 15 2007

I don't know if this is the place to respond, but I couldn't find any other place. I received an "undisclosed recipient" message from Africam Boma Mgmt titled "I can see the video but the view is distorted;" it further stated that I was receiving this message "because you are watching the topic ____." While I have watched this topic, I have not written anything. "This topic has received a reply since your last visit. You can use the following link to view the replies made, no more notification will be sent UNTIL you visit the topic." Am I not allowed to watch any topic I please without prior permission? I can't continue to watch unless I click that particular link? That I can find, since I made no question(s), I have nothing to respond to. Why was this message not sent directly to me instead of "undisclosed recipient?" Was it also sent to other members of the group of 21 who comprise the "Africamnutz?" My identity must have been known to someone or I wouldn't have even been included in the "undisclosed recipient." At the end, the message declared "If you no longer wish to watch this topic you can either ...." and then I was given 2 options IF I no longer wished to watch this topic. Nothing was said about my wanting to continue watching this topic. Do I not have the choice to continue watching this topic? If I have misinterpreted this message, please forgive me, but as an English teacher and one who has studied words, the meaning came across to me very clearly. Please help me understand what I did wrong, and I certainly won't do it/post again. I'm thoroughly confused. Africamnut in Phoenix

nealgbrown's picture
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Joined: Mar 24 2007

On another note, 'one' of my PC's at home is having major issues with the image. It has a green band across the top, with two green vertical lines. Does anyone know what causes this? Is there something I should uninstall to eliminate it? It makes no sense to me, when I have two other computers that display the image just fine. :x :x :x

At home:
Cable Internet connection
IE 7 on all systems
WMP 11 on all systems (so far as I know).

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