I can see the video but the view is distorted

23 replies
Location: South Africa
Joined: Feb 20 2006
User offline. Last seen 4 weeks 2 days ago.

We have been experiencing a number of compatibility issues with the stream as there are so many different versions of media players, browsers, operating systems not everyone gets the same view. If this is the case please post a screen shot of your view with the following details so we can try and resolve these problems:

PC or Mac
Operating system (Example: Windows 98, XP, Vista)
Internet Browser (example: Internet explorer, Mozilla firefox)
Media Player (example: Windows media player version 11)

Regards
The Africam Team

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Africam Admin

Location: in a small box, Netherlands
Joined: Jan 1 2007
User offline. Last seen 2 years 2 weeks ago.

I am not sure if mine is stretched out or different or not, but I am used to it and various people have been telling me that it does seem a bit stretched out so:

PC
Mozilla FireFox
Windows Media Player Version 11

http://i7.tinypic.com/2eebf9u.jpg total screen resolution


the way I see it. Excuse me for the watermark from the screenrecorder program, but this is the exact size I think Smiling

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http//www.youtube.com/TrulyWild

Location: USA
Joined: Jan 13 2007
User offline. Last seen 2 years 1 week ago.

I'm on the same system as Sterre above except I use Internet Explorer, not Foxfire, and my image is not distorted. I've heard that Foxfire can be an issue in viewing the stream but I've never tried it so I can't say for sure.

PC/Windows XP
Internet Explorer 6
WMP 11

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Britney Smurf, aka Lady Hawke, aka Smalf A little bit of knowledge is a dangerous thing.**Active Discussions**

Location: Belgium
Joined: Feb 18 2006
User offline. Last seen 23 min 6 sec ago.

I also had a stretched view when opening cam from link on www.africam.com

Windows XP home edition
Mozilla Firefox 2.0.0.1
Windows Media Player 11

my view when opening cam in Mozilla or IE 6.0 (WMP11 installed) - through link on www.africam.com :


my view from when opening cam directly in Windows media Player 11 :


But good news Smiling I have found the problem !

I have uninstalled WMP 11 today and reinstalled WMP 10

and now this is my cam picture when opening link on www.africam.com with Mozilla Firefox

and now this is my cam picture when opening link on www.africam.com with Internet Explorer 6.0

as you can see the pic with Firefox Mozilla is smaller than the one in IE but you can adjust that by right-clicking on the cam and choose zoom 200%

Sticking out tongue

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Location: Wannabe in Africa
Joined: Feb 17 2006
User offline. Last seen 10 weeks 1 day ago.

My view of the cam via Firefox/Mozilla is better than I got from IE6 and I do not have a 'stretched picture' - when I upgraded to IE7 I could not get the cam at all, which is why I switched to F/M and I am very happy that I did so.

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Founding Member of the AAA - Africam Addicts Association.Want to learn more about the animals you see on the cam?Go to www.wildlifecampus.com for free modules and full courses

Location: Northern California
Joined: Jan 20 2007
User offline. Last seen 1 week 6 days ago.

Anyone use a Mac? I have a friend who has just 'discovered' Africam and can't even get the stream up. I'll ask him for the details and post here when I get them, but I just thought I'd ask in advance.

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Location: Florida
Joined: Jan 19 2007
User offline. Last seen 2 weeks 6 days ago.

Here is what I look at. first is WMP, it is smaller, but I like it to video off of. Picture is crisp and clear.

Next is firefox on the wavelit channel. It is clear but not quite as clear as the WMP, and it does not appear stretched to me.
Lastly is IE. I don't use IE but I thought I would check it out. Picture is bigger but blurrier.
I haven't tried out the AfriCam site, maybe I'll try that tomorrow. Hope this helps some.

Whoops, forgot to add:
Windows XP
Firefox 2.0
IE 10

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Blessings, Auntie Lyn Auntie's YouTube**Proud supporter of Africam**     Help Out Here

Joined: Dec 10 2006
User offline. Last seen 42 weeks 6 days ago.

Everything has worked fine for me up until 3 nights ago. And since then, I get the sound fine, pictures are clear but, the pictures "hiccup" constantly. It is like I am getting still shots instead of live shots. and I mean constantlyl. I have not seen an animal actually walk for 3 days Sad I get the same thing whether I am using your cam stream, WMD or go to the wavelit site.

I really don't think a picture of it would help. Maybe I posted in the wrong place. Sorry if I did.

Cablenet
Internet Explorer 6
Windows XP

You all do such I wonderful job !!! Thanks

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LanaMember of all animal fan clubs!   

Location: Honolulu, Hawaii
Joined: Jan 12 2007
User offline. Last seen 2 weeks 3 days ago.

I'm running OSX 10.4.8 using WMP
picture is VERY dark tonight

Location: USA
Joined: Feb 17 2006
User offline. Last seen 27 weeks 4 days ago.

Sometime a WIDE SCREEN monitor can cause the stretched out wide appearance, depending on the resolution of the pic compared to the resolution of one's monitor screen.

Just one more thought to consider.....

Location: USA
Joined: Mar 24 2007
User offline. Last seen 1 year 5 weeks ago.

I just downloaded firefox to compare the view between that and IE 7. There is a clear difference in the size of the image, with Firefox having a slightly wider and slightly shorter image - however it appears that the information in the image is identical. (I'm running both IE and Firefox simultaneously over DSL connection to compare in real time). :shock:

Does anyone know why they are different sizes from the same feed?

Location: USA
Joined: Mar 24 2007
User offline. Last seen 1 year 5 weeks ago.

On another note, 'one' of my PC's at home is having major issues with the image. It has a green band across the top, with two green vertical lines. Does anyone know what causes this? Is there something I should uninstall to eliminate it? It makes no sense to me, when I have two other computers that display the image just fine. :x :x :x

At home:
Cable Internet connection
IE 7 on all systems
WMP 11 on all systems (so far as I know).

Location: Phoenix, AZ
Joined: Mar 15 2007
User offline. Last seen 1 year 14 weeks ago.

I don't know if this is the place to respond, but I couldn't find any other place. I received an "undisclosed recipient" message from Africam Boma Mgmt titled "I can see the video but the view is distorted;" it further stated that I was receiving this message "because you are watching the topic ____." While I have watched this topic, I have not written anything. "This topic has received a reply since your last visit. You can use the following link to view the replies made, no more notification will be sent UNTIL you visit the topic." Am I not allowed to watch any topic I please without prior permission? I can't continue to watch unless I click that particular link? That I can find, since I made no question(s), I have nothing to respond to. Why was this message not sent directly to me instead of "undisclosed recipient?" Was it also sent to other members of the group of 21 who comprise the "Africamnutz?" My identity must have been known to someone or I wouldn't have even been included in the "undisclosed recipient." At the end, the message declared "If you no longer wish to watch this topic you can either ...." and then I was given 2 options IF I no longer wished to watch this topic. Nothing was said about my wanting to continue watching this topic. Do I not have the choice to continue watching this topic? If I have misinterpreted this message, please forgive me, but as an English teacher and one who has studied words, the meaning came across to me very clearly. Please help me understand what I did wrong, and I certainly won't do it/post again. I'm thoroughly confused. Africamnut in Phoenix

Location: Phoenix, AZ
Joined: Mar 15 2007
User offline. Last seen 1 year 14 weeks ago.

As soon as I sent the previous message to Africam Boma Mgmt, I was told in one line from Africam Boma Mgmt directly following my lengthy response to "Stop watching this topic." I wasn't even listened to before I was told to "stop watching this topic?" Since those are the rules, those are the rules. I do wish someone had explained to me that I was not allowed to view any topic(s); it would have made this whole experience much better. Since all I'm allowed to do is watch, that's what I'll do. It's definitely not nessary to respond. I have gotten the message. Africamnut in Phoenix

Joined: Jun 26 2007
User offline. Last seen 1 year 10 weeks ago.

Night cam has been very blurry the last few nights.  Anybody else having issue?

Location: Rainbow Nation
Joined: Apr 23 2007
User offline. Last seen 3 hours 13 min ago.

yup, we  are having problems with focus under IR light - we are working on the problem, although we cant estimate a timeline yet

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Africam Drupal Admin

Location: Louisville, Ky
Joined: Jan 15 2007
User offline. Last seen 49 weeks 6 days ago.

Thank you admin, I have just started watching again and I have to say I was concerned because the picture at night use to be beautiful.

 

Location: Mesa, Az
Joined: Jul 24 2007
User offline. Last seen 22 weeks 1 day ago.

I would like to comment on the night time viewing. I have stated many times and noticed a great improvement that if the number 18 AGC setting is set to Middle instead of High there is much less white glare and a better picture. Can a post it note be left by the operator's computer to do this at night? For a while they were but now it is back to High. I know different zoomers change this, thus a post it note by them would help. What do you think?

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Jean

Location: USA, Texas
Joined: Sep 2 2007
User offline. Last seen 49 weeks 4 days ago.

Hi I have Windows XP Home

I use Internet Explorer 7 to view Africam

Is there any way I can get the picture in better focus, or do I just have to wait for the new equipment?

I don't mind waiting, I just wondered as I hope to see Ranger Campbell and the crew at Elephant Plains a little clearer.

Thank you.

 

Location: USA, Texas
Joined: Sep 2 2007
User offline. Last seen 49 weeks 4 days ago.

5:26 am CAT NK

I use Windows Explorer to view Africam.  My view is always fuzzy as if I am looking through a dirty window.  Is there anything I  can do to make it clearer?  Thank you and thanks for all the time and effort you folks put in to make it possible for us to see the animals. 

Joined: Feb 22 2008
User offline. Last seen 1 year 51 weeks ago.

I have a  PC  w/ Windows XP with WMP 11( updated as of yesterday) with high speed DSL.   For the last 2 wks the view had been EXCELLENT but for the last 3-4 days...all I get is " connecting to media"......" ready"......black screen w/ no sound for both NK and EP and the " what you missed this AM" sectors.. 

 

 I've updated everything and fiddled with this and that so I give up.Cry   I'm not gonna tinker w/ my ' puter anymore and run the risk of messing up other things.

 

I'll ck back one of these days.Undecided

 

 

 

Location: Breckenridge
Joined: Feb 28 2009
User offline. Last seen 49 weeks 4 days ago.

Hi could you place the link where is camera is?

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Location: Idaho
Joined: Jan 14 2008
User offline. Last seen 8 hours 9 min ago.

realestatebreckenridge wrote:

Hi could you place the link where is camera is?

Hi and welcome to the forum.  I am not sure what you are asking but the links to the cams are listed to the left side of this window.  The streaming cams are now all online.  I hope you will join us in the daily created waterhole chat thread where we talk about what we are seeing and hearing on the cams.  Feel free to ask questions there too, people will be glad to help.

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Location: Breckenridge
Joined: Feb 28 2009
User offline. Last seen 49 weeks 4 days ago.

Opps I got it now it's night, but sound is nice, calm, "before I sow some advertasing in cam and didn'e see real cam" . Thanks

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